FAQ's for New Online Casino Players
Q. Is it safe to gamble online?
A. Many online gambling sites are out to cheat you. It is true. They will take your personal information and use it maliciously, or they will take your money and never pay you if you win, or they will take your money and then disappear. However, out of the over 2500 online casinos out there about 40-50 of them operate 100% legitimate casino businesses.
These businesses that operate these specific casinos online run on public stock exchange boards, they are heavily regulated, they are properly licensed, they are regularly audited, and they are intricately and constantly reviewed by many independent agencies. The online casinos we list on this site are gauranteed to be safe, secure, and trustworthy. They operate their businesses on the idea that better service means they can make more money off you. In other words, they feel it a better business model to treat players fairly, then to steal or cheat them.
With these reputable casinos an encryption method is used that keeps your personal information as safe it is with your online bank. These online casinos want to be safe, not only to protect your money, but also to protect their money from hackers and cheats.
Q. Can you really win at an online casino?
A. The fact of the matter is that you have a better chance of winning money at an online casino than at any land based casino in the world. This is because online casinos set their payout percentages higher than Vegas style casinos. They do this because they don’t have free concert tickets, food, drinks, and hotel rooms, to entice you to play. So they entice you to play by letting you win more often. They also don’t have the massive overhead that land based casinos have, therefore they can afford to give up a larger portion of their profits to players, instead of to things like rent.
Q. Is there good customer support at online casinos?
A. At the reputable sites we list you will discover customer support better than most other businesses with customer support departments. Again, the idea for them is to keep their players happy. That means being able to answer questions and solve disputes quickly and with as little hassle as possible.
Q. How fast will you receive payment if you cash out?
This depends entirely on how you choose to cash out. For instance, if you use Neteller and you request a cash out you will receive your money within 1-3 business days, which is the time it takes for transfers to go from one bank to another. If, however, you choose to receive your cash out by check, it may take up to three weeks to receive the check, because it must be written out, processed, and then shipped, which takes time.
Q. What if I have an issue with an online casino?
There are many sources you can go to that will help you resolve an issue with an online casino. The first thing to do is contact the casino’s customer support department. They will try and fix your problem asap. If you still have no help there you can go to a site call CasinoMeister. CasinoMeister is the watchdog of the industry. The owner of the site, Brian Bailey, has made a name for himself over the past ten years as the mediator between player and casino. There are many other options in which to handle a dispute, however, CasinoMeister will take a look at your problem and lead you in the right direction. And believe us, he will not give you the run-a-round, he will work with you until you get your issue resolved, for free. He has helped us in a few instances in the past successfully.
